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Texas Laws | Human Resource Code

(d) The department shall provide the guidelines established under this section to caseworkers in a format that allows caseworkers to easily access the information. (9257)

Added by Acts 2015, 84th Leg., R.S., Ch. 775 (H.B. 2463), Sec. 3, eff. September 1, 2015. (9258)


(a) The department shall establish and maintain a single, uniform case review system for all direct services programs. (9260)

(b) The case review system must: (9261)

(1) include risk assessment tools that account for the different risks involved in each direct services program; (9262)

(2) require that case reviews: (9263)

(A) be used to consistently evaluate each direct services program across all regions, with the goal of evaluating at least 10 percent of all cases in each program and region annually; (9264)

(B) focus on areas of highest risk and prioritize the review of the following cases: (9265)

(i) except as provided by Subparagraph (ii), cases in which direct services have been provided for more than two years; (9266)

(ii) cases in the Blind Children's Vocational Discovery and Development Program in which direct services have been provided for more than five years; and (9267)

(iii) cases that are significantly outside the expenditure guidelines for that type of case; (9268)

(C) be used to evaluate a caseworker's eligibility determinations and decisions to close a case before a service plan is developed or without the client reaching the client's goal; and (9269)

(D) focus on the quality of a caseworker's decision-making and compliance with program requirements; and (9270)

(3) require a caseworker's supervisor to use the reviews of a caseworker's cases in conducting the caseworker's performance evaluation and in providing informal guidance to the caseworker to improve the caseworker's performance. (9271)

Added by Acts 2015, 84th Leg., R.S., Ch. 775 (H.B. 2463), Sec. 3, eff. September 1, 2015. (9272)


(a) Department personnel not employed to perform functions directly under a direct services program must be designated to monitor those programs from a statewide perspective. The designated personnel shall collect, monitor, and analyze data relating to direct services programs and report outcomes and trends to program managers and, as necessary, the commissioner or other appropriate executive management. (9274)

(b) The monitoring function under Subsection (a) must include monitoring of: (9275)

(1) performance data from all regions and all direct services programs to identify trends; and (9276)

(2) case review data to ensure compliance with the case review system under Section 117.092. (9277)

(c) Personnel designated to perform the monitoring function required by this section shall work with direct services program staff to develop objective and detailed outcome measures for the programs. (9278)

(d) The department may conduct internal peer reviews of the department's field offices at regular intervals to assess the field offices' compliance with federal regulations and department policies and to compare each field office's compliance with the compliance of the other field offices. The department may use personnel designated to perform the monitoring function required by this section to facilitate the internal peer reviews. (9279)

Added by Acts 2015, 84th Leg., R.S., Ch. 775 (H.B. 2463), Sec. 3, eff. September 1, 2015. (9280)



Sec. 121.001. STATE POLICY. (9283)(Text)

The policy of the state is to encourage and enable persons with disabilities to participate fully in the social and economic life of the state, to achieve maximum personal independence, to become gainfully employed, and to otherwise fully enjoy and use all public facilities available within the state. (9284)

Acts 1979, 66th Leg., p. 2425, ch. 842, art. 1, Sec. 1, eff. Sept. 1, 1979. Amended by Acts 1997, 75th Leg., ch. 649, Sec. 2, eff. Sept. 1, 1997. (9285)

Sec. 121.0014. VISION STATEMENT. (9286)(Text)

(a) The Health and Human Services Commission, each health and human services agency, and each state agency that administers a workforce development program shall adopt the following statement of vision: (9287)

"*/!1!/_easylookup.blp?data=HUMANC2&sidfw=&site=EASY&location=77486&spon=&stype=S&sterm=state&smode=AND&sexact=OFF&dlevel=3" title="Search for the word State in Texas law Human Resource Code" onclick="return clickword(this.href,, '0', 'State', '', '', 'TEXASLAWS', 'HUMANC2', 'State', '', 'BOT', '77486', '', 'data=HUMANC2|sidfw=|site=EASY|location=78130|spon=|stype=S|sterm=+|smode=AND|sexact=OFF|pgno=264|par=9282|dlevel=3', '' );">State of Texas shall ensure that all Texans with disabilities have the opportunity and support necessary to work in individualized, competitive employment in the community and to have choices about their work and careers. (9288)

(b) In this section, "health and human services agency" means an agency listed by Section 531.001(4), Government Code. (9289)

Added by Acts 1995, 74th Leg., ch. 655, Sec. 6.02(a), eff. Sept. 1, 1995. (9290)

Amended by: (9291)

Acts 2015, 84th Leg., R.S., Ch. 1 (S.B. 219), Sec. 4.415, eff. April 2, 2015. (9292)

Sec. 121.002. DEFINITIONS. (9293)(Text)

In this chapter: (9294)

(1) "Assistance animal" and "service animal" mean a canine that is specially trained or equipped to help a person with a disability and that is used by a person with a disability. (9295)

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